Data protection

As the operator of this website and as a company, we come into contact with your personal data. This refers to all data that reveals something about you and with which you can be identified. In this privacy policy, we would like to explain to you how, for what purpose, and on what legal basis we process your data.

1. Responsible person

Apart-Hotel Kastanienhof Owner: Martin Braun Donnersbergstraße 767814 Dannenfels Telephone: 49 (0)6357 9890730 E-Mail: info@kastanienhof.com

2. Collection and storage of personal data when visiting the website

When you access our website, your browser automatically sends information to our server. This information is temporarily stored in a log file. The following data may be collected:

• IP address of the requesting computer
• Date and time of access
• Name and URL of the retrieved file
• Website from which access is made (referrer URL)
• browser used and, if applicable, the operating system of your computer

This data is evaluated solely to ensure the smooth operation of the website and to improve our services, and does not allow us to draw any conclusions about you personally.

3. Making contact

When you contact us by email or via a contact form, the information you provide will be stored for the purpose of processing your request and for any follow-up questions. We will not share this data without your consent.

4. Cookies

Our website may use cookies. These are small text files that are stored on your device. Cookies help make our website more user-friendly, effective, and secure. You can configure your browser to notify you when cookies are being set or to block them altogether.

5. Hosting

Our website is hosted by an external service provider (web host). Personal data collected on this website is stored on the host's servers. The use of the host is for the purpose of fulfilling our contractual obligations to our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of providing a secure, fast, and efficient online service (Art. 6 para. 1 lit. f GDPR).

6. Data Sharing

Your personal data will only be transferred to third parties if:

• You have given your explicit consent to this,
• the processing is necessary for the performance of a contract with you,
• a legal obligation exists or
• the processing is necessary to protect legitimate interests.
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7. Your rights

You have the right:

• To obtain information about your personal data stored with us
• to request correction of inaccurate data
• to request the deletion of your data (provided that this does not conflict with any legal retention obligations)
• to request the restriction of processing
• to object to the processing of your data
• to demand data portability
• to complain to a supervisory authority
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8. Right to object

If your personal data is processed on the basis of legitimate interests, you have the right to object to the processing if there are grounds for doing so arising from your particular situation.

9. Updates and changes to this privacy policy

This privacy policy is currently valid and was last updated in June 2025. Due to the ongoing development of our website or changes in legal requirements, adjustments may become necessary. The most current version can always be found on our website.